You may not work where I do, or as of this afternoon did, the prestigious business school of the spoiled and pampered, known as the NYU Stern School of Business, but that will not stop you from related to a little issue I have these days, known to me as the Stern Syndrome. You can call it whatever you want, Sprint Syndrome, Minolta Madness, or Citigroup chaos, it doesn't diminish the fact that office life sucks and that we, as office workers, are no different from hostages.
To explain...
What is the Stern Syndrome?
The Stern Syndrome, as it has been named, is an offshoot of the well known, “Stockholm Syndrome" which was dubbed for an incident in 1973, where four Swedish hostages held in a bank vault for six days during a robbery became attached to their captors. According to psychologists, the abused bond to their abusers as a means to endure violence.
I have personally experienced, during a period from 2003-2004, a violent exodus of co-workers that has to date seen the elimination of 13 people from positions at the NYU Stern School of Business. According to psychologists, those remaining,like myself, or as we call ourselves ‘the hostages,’ have been forced to bond with our abusers, enduring emotional and physical torture, all in the name of a paycheck.
The Origin
At 9:00 a.m. on Monday, February 10, 2003, I replaced a fellow by the name of Eric Rabbani as a member of the “Annual Giving” team " of the NYU Stern School of Business. "The party has just begun", announced a 30 year old escapee Rabbani sarcastically, as indeed, I have been a part of what I term as a hostage situation for some 563 days, 9 hours, and 51 minutes.
While the Stern situation may not have been of world shattering importance, interviews with escaped hostages yielded surprising results -- results that have been confirmed in numerous other "hostage situations" that have occurred in the Alumni Affairs and Public Affairs departments at Stern. Even though the captives themselves were not able to explain it, they displayed a strange fear of escape from their captors, similar to a bond between a slave and his slave owner, identifying with them, while fearing those who sought to end their captivity, and thus their steady paycheck. The schoolÂ’s location is what gave its name to this mental aberration known as "The Stern Syndrome".
Describe the Characteristics
Long-term psychological study of this and similar hostage situations has defined a fairly clear and characteristic set of symptoms for the Stern Syndrome:
The captives begin to identify with their captors. At least at first this is a defensive mechanism, based on the (often unconscious) idea that the captor will not hurt the captive if he is cooperative and even positively supportive. The captive seeks to win the favor of the captor in an almost childlike way. Some examples can be seen in disgusting displays of kissing ass, volunteering for additional work, or simply by not turning a chainsaw on the highest level of authority available.
The captive often realizes that action taken by his would-be rescuers is very likely to hurt him instead of obtaining his release. Attempts at rescue may turn a presently tolerable situation into a lethal one. This is where fear of where the next paycheck arises. With the gut wrenching feeling that one may not make rent or have medical benefits available to them, the idea comes about that it is safer to remain than to leave.
Long-term captivity builds even stronger attachment to the captor, as he becomes known as a human being with his own problems and aspirations. Particularly in political or ideological situations, longer captivity also allows the captive to become familiar with the captor's point of view and the history of his grievances against authority. He may come to believe that the captor's position is just. This is a frightening occurrence that allows the hostage to excuse abusing behavior, similar to a ‘battered wife’ syndrome seen in abused women. This dangerous scenario finds hostages identifying with thought that lacks intelligence or meaning and backing ideas that are inherently wrong.
The captive seeks to distance himself emotionally from the situation by denial that it is actually taking place. He fancies that "it is all a dream", or loses himself in excessive periods of sleep, or in delusions of being magically rescued. He may try to forget the situation by engaging in useless but time consuming "busy work". This is a common occurrence, whereas hostages can be visually identified by their lack of interest or care, as well as their inability to engage in the necessary bullshit of day-to-day office life.
Observed Strategies for Survival
Victims have been known to concentrate on survival through avoidance of direct, honest reaction to destructive treatment. They become highly attuned to pleasure and displeasure reactions of victimizers. As a result, victims know much about captors, less about themselves. Victims tend to develop psychological characteristics pleasing to captors: dependency, lack of initiative, inability to act, decide, think, etc. These reason are why the “Stern Syndrome” is a major reason for the lack of productivity at the University.
Summation
The Stern Syndrome is not something to be taken lightly, as it is a harbinger of impending doom and misfortune to come. Having beared witness to much horror in the past year, I can only state that denial of terror and anger, and the perception of their victimizers as omnipotent people are dangerous ideas to possess. I have seen intelligent, dedicated, and successful workers chewed up and spit out by the machimediocrity mediocraty. I have seen a system settle for what worked, rather than for what works better. I have experienced compliments given for the wrong reasons, to the wrong people, for a job poorly done. All in the name of kissing ass or rewardingpreviously perviously had.
The concluded theory is that the only healthy strategy for survival is to escape by any means necessary. Which is what I'm thankfully doing today.